Release Notes 12.2.362
27 July 2026
New version, new tricks. This one brings a few fresh headline features up top, a round of enhancements that sharpen what's already there, and the kind of quiet fixes that smooth out the everyday.
What's New
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Stable Multi-Camera Tracking: Multi-camera tracking got a serious glow-up. Each object now hangs onto one identity as it moves, ducks behind something, or slips from one camera's view into the next. That means far fewer duplicate and flickering tracks, and a lot fewer "wait, is that a new person or the same one?" moments. Same subject, same ID, start to finish.
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Object Library: Everything your cameras and AI pick out now lives in a browsable library. Sort and filter by when each one was last seen, then open any object to see its sightings, the distinct recordings it turned up in. Retrace where something appeared without scrubbing through hours of feed by hand. Your eyes will thank you. Learn more: Understanding the Object Library
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Canvas View for AI Chats: Say hello to the new canvas view for AI chats. Pop it open and the agent's answers, diagrams, and working space get some actual real estate to stretch out in. Want the whole screen to yourself? Collapse the sidebar and dig in.
Enhancements
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The geo map got handier. Double-click a cluster to zoom right into it, multi-select straight from the map list, and filtering feels a lot less fussy as you pan around.
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Your redaction masking style now covers DICOM too. Blur and pixelate join the solid box for medical images, so they match the look you use everywhere else.
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OCR text detection got an upgrade. A stronger detection model spots on-screen text more accurately, so fewer words slip past unread.
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Imported content keeps its faces. Media that arrives with recognition snapshots now carries those person images into its timeline instead of dropping them.
Bug Fixes
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Large searches spanning multiple portals could occasionally fail with a server error when a lot of results came back at once. The search now holds steady and returns everything cleanly, even under a heavy concurrent load.
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Filtering media by a recording folder could crash the search instead of returning results. The picker now sends a supported filter, and results come back as expected.
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Redaction and vision processing was skipping the last frame or two of a video, so detections near the very end could slip through. The full clip is now processed right to the final frame.
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Running PII redaction from the process modal could quietly do nothing, with no confirmation and no processing started, if the page had loaded before the portal finished setting up. Processing now kicks off reliably every time.
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Password reset emails could point to the wrong portal address. The reset link now always uses the correct portal domain.
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The audit log wasn't recording the IP address behind certain events. Those events now capture the originating IP, so the trail stays complete.
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In a long AI chat, once the conversation outgrew the page and a scrollbar appeared, the interface could slide up on you. It stays put as you scroll now.
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The webhook app's event list was hiding events that sit behind a permission, making them hard to subscribe to. Permission-gated events now show up in the list where you'd expect them.
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A search query against restricted results could time out on larger libraries. The query has been reworked to return within its limits.
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In the evidence library, the search box could keep the previous section's placeholder text after you switched sections. It now updates to match the section you're actually viewing.
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The live surveillance app was showing the wrong icon and some off-looking labels. The icon, capitalization, and description are all set right now.