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Version: V12

How to Change Portal URL

Administrators can change the portal URL by selecting one of the available domain options:

  • Subdomain: Uses a subdomain under the primary domain (e.g., http://myorganization.vidizmo.ai)
  • Directory: Uses a subdirectory under the primary domain (e.g., http://vidizmo.ai/myorganization)
  • Custom Domain: Uses your own domain or subdomain (e.g., http://www.mydomain.com)

For more details, see Understanding Domain Options for a Portal.

NOTE: You must belong to a group with Portal Management feature enabled, or have a CAL that grants this permission.

Prerequisites for On-Premise or BYOC Deployment

On-Premise or BYOC (Bring Your Own Cloud) deployments require configuration of the following keys in Application Configuration. This is not required for SaaS deployments.

Directory Configuration

  • UseMainDomainForSessionCookie = false
  • OfficialDomain = domain.com (e.g., enterprisetube.com)
  • OfficialSecureDomain = domain.com/secure (e.g., enterprisetube.com/secure)
  • domain.com should point to VIDIZMO application server

Subdomain Configuration

  • UseMainDomainForSessionCookie = true
  • OfficialDomain = domain.com (e.g., enterprisetube.com)
  • OfficialSecureDomain = secure.domain.com (e.g., secure.enterprisetube.com)
  • *.domain.com should map to VIDIZMO application server

Custom Domain Configuration

Any custom domain (e.g., https://myportal.mydomain.com) should map to VIDIZMO application server.

Change Portal URL Using Subdomain

  1. Select the menu icon in the top left corner to open the navigation pane.
  2. Expand the Admin section.
  3. Select Settings.
  4. Go to Branding > Domain.
  5. Select Subdomain as the domain option.
  6. Enter the subdomain name and select Check Availability.
  7. If available, select Update.

The portal URL updates to reflect the new subdomain.

Change Portal URL Using Directory

  1. In Portal Settings, go to Branding > Domain.
  2. Select Directory as the domain option.
  3. Enter the directory name and select Check Availability.
  4. If available, select Update.

The portal URL updates to reflect the new directory.

Configure Custom Domain

Configuring a custom domain consists of two parts:

  1. Configure CNAME for the custom domain on your web hosting site.
  2. Configure the custom domain in VIDIZMO Portal Settings under Branding > Domain.