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Version: V12

Getting Acquainted with the Account in VIDIZMO Portal

VIDIZMO enables you to effortlessly update your organizational details and conveniently monitor your Account usage through consumption reports. These reports provide valuable billing information, giving insights into resource utilization and the resulting costs. By leveraging this functionality, you can efficiently manage and optimize your organizational Account within the VIDIZMO platform.

Organization​

In VIDIZMO, the Organization option within the Account tab lets users update their Portal's details. These updates are reflected in the Contact Us option in the left navigation pane of the Home page. The following information can be updated within the Organization tab:

  • Organization Name - Users can define the name of their organization. By default, the organization name provided during the Account creation process is displayed here. When accessed within the Portal's scope, the Portal's name is reflected instead.
  • Country/Region - Users can select their country from a dropdown list.
  • State/Province - Users can select the state or province from a dropdown list depending on the chosen country.
  • City - Specify the city where the organization is located.
  • Contact Email - The email address specified here serves as the default recipient for important notifications such as user sign-ups and Portal creation. Users can also subscribe to customized notifications defined in their User Profile.
  • Support URL - Users can define a support URL link to allow Portal users to contact them in case of issues, feature requests, or general inquiries about the application.
  • Billing Contact Email - The designated email address for notifications about critical Portal events including upcoming expiration, expiration, activation, suspension, and extension of the Portal.

Note: Users must belong to a group with the Portal Management permission enabled to access this feature.

Consumption Reports​

Users can access consumption reports within the Portal. These reports offer insights into the weekly, monthly, annual, or custom consumption of the Portal, including details about the allowed package limit and any overages incurred.

For more information, see Consumption Reports for SaaS Deployment Overview.

Consumption Alerts​

Users can configure consumption alert thresholds for various resources within their accounts. These alerts notify users when predefined thresholds are reached. By default, users receive all alerts set in the Account.

Note: Consumption reports and alerts are available to users who belong to a group with Billing Report permissions enabled.

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