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Version: V12

How to Enable and View Interactivity Options in a Live Session

Viewer interactivity within live sessions is critical to engage a live audience. With interactivity, your audience can have an engaged, active video-viewing experience as they can participate in a discussion, provide feedback, or ask questions.

VIDIZMO provides several interactivity options to its end-users during a live streaming session. These interactivity options include:

  • Live chat feature for the session participants.
  • A Q&A section where participants can leave their questions and users who have Live Streaming feature permissions (also referred to as hosts) can provide their responses. All participants can view these queries and their responses.
  • A list of chat participants that is only displayed to users with host roles, allowing them to block or unblock participants.
  • A view of integrated X (Twitter) feed.
  • A view of integrated Yammer feed.
  • A view of an FAQ section where the frequently-asked questions have been phrased and answered by hosts while scheduling the live webcast.

Before You Start​

  • VIDIZMO has a built-in Live Chat feature that allows users to seamlessly interact during a live session. VIDIZMO Chat does not require any detailed steps of configuration and is enabled by default in customers' main portal and all sub-portals. However, if your organization has a wide base of users that will be actively participating in a live session, then you may configure Live Chat Application using Azure Service Bus. For more details, see How to Configure Live Chat Application using Azure Service Bus.
  • Before you schedule a live stream and set its interactivity options, make sure that you have an ECDN node and publishing point configured. To learn more, see:
  • Ensure you belong to a group with Live Streaming and Live Control Room features enabled, or have a CAL that grants the features' permissions.

Enabling Interactivity Options in a Live Session​

To enable different interactivity options during a live webcast:

  1. From any page of the application, select the Add New Media (+) icon towards the bottom right-hand corner.
  2. Select Schedule Live Webcast.
  3. To configure details of a live session, see How to Schedule a Live Webcast. To enable interactivity options for the live session, navigate to the Interactivity tab.
  4. In the Interactivity tab, you can enable the following options for configuring viewer interactivity on the live session:
    1. Select Enable Live Chat to enable chat for the session participants. This allows registered users to leave their messages in the chat box, while anonymous users can specify a name via which their messages appear. Furthermore, participants can respond to specific messages, allowing the chat box to serve as a more collaborative medium for the viewers.
    2. Select Enable Chat Archiving so that once the live session ends, the live chat appears as comments at the bottom of the playback page.
    3. Select Show Yammer Feed to enable Yammer feed display during the live session. Enabling this option prompts the user to define Yammer Feed Type and its corresponding Yammer Feed ID. The types of Yammer Feed can be: My Feed, Group, User, Topic, and their Feed ID can be accessed by navigating to the specific feed in the Yammer web application and copying it from the URL. As an example, see How do I find a Yammer group's feedID?.
    4. Select Show Twitter Feed to enable Twitter feed display during the live session. Enabling this option prompts the user to define Twitter Embed Code. To learn more about the types of timelines Twitter provides for embedding and how to generate one, see How to embed a timeline.
    5. Select Enable Q&A for viewers to enable a section on the live page which allows participants to ask their questions to which only Moderator+ roles can respond. All questions and their responses are displayed to all viewers of the live session.
    6. Select Show FAQs to provide a section to the viewers where they can read FAQs related to the live session. Selecting this option prompts the user to enter the list of FAQs in a text editor which will be displayed as-is on the live page.
    7. Select Save and Close to save your changes.

Interactivity Options During a Live Session​

To see these interactivity options on the live session page, navigate to your session by selecting its title. On the right-hand side of the page, a section contains all interactivity options.

1. Live Chat​

The first section is the Chat that contains the following details:

  1. By default, a Start Meeting button is displayed in this section. Select this button to start collaboration in the chatbox and Q&A section of the live session.
  2. If the host does not start the meeting, the viewers see a message indicating that the meeting has not started.
  3. Once the meeting is started, logged-in users can directly leave their messages in the chatbox. If the session is open for anonymous viewers, the unregistered users must specify their names and select Join to start chatting.
  4. The name that an anonymous viewer specifies can be edited by the viewer at any point of the session.
  5. Show Chat History allows the users to load any prior conversation that has been carried out in the session.
  6. Participants can type a message in the chat editor and select the Send button or enable the option of pressing Enter to send the message.
  7. Users can respond to messages in the chatbox by selecting the Reply icon.
  8. Hosts can Pause/Resume the Chat and Q&A sessions, which prompts a message to the end user.
  9. Participants can also Leave and Join back the chatroom and Q&A section.

2. Q&A Section​

The second section is Q&A where:

  1. All participants can post their questions.
  2. Only hosts can respond to the posted questions.
  3. It also specifies the total number of questions posted and the number of questions that have been responded to.
  4. There is an option for Moderator+ roles to Export Q&A session as a text file that can be later shared as necessary.
  5. Selecting Replies on a question expands or collapses its answers.

3. Participants​

The third section is about the Participants of the live session. This section is only accessible to Moderator+ roles where:

  1. A list of participants is displayed, along with the information of when each participant joined and/or left the session.
  2. A filter option that expands a Search bar and a dropdown for filtering All/Blocked/Unblocked viewers.
  3. Hosts can also Block/Unblock participants from the live chat and Q&A section.
  4. Blocking users shows a message to the end-users.

4. X (Twitter) Feed​

The fourth section is the X (Twitter) feed that displays the embedded X (Twitter) timeline.

5. Yammer Feed​

The fifth section is the Yammer feed, displaying integrated Yammer conversations.

NOTE: If you are not already logged into your Yammer account, this section will first prompt you to enter your credentials.

6. FAQ Section​

The last section is FAQs where the frequently-asked questions have been phrased and answered by any Moderator+ role while scheduling the live webcast.

See Also​

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