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Version: V12

VIDIZMO Offline Playback: Understanding and Step-by-Step Guide

In VIDIZMO, Offline Playback is a feature in video streaming that allows you to watch video content, listen to audio, and view images and documents without the need to be connected to the Internet. The content will be saved to your device when you download the content from your VIDIZMO online website portal.

You can access the content from Offline Downloads, and when you download content in your VIDIZMO desktop app, it gets downloaded within your app for you to watch whenever you want without an internet connection. When you play the content, it will not stream from the server but will play from your device. This will save your bandwidth, and the content will be played seamlessly without any buffering.

Concept​

VIDIZMO Offline Playback with VIDIZMO Desktop Client provisions a more convenient way of browsing and enjoying content at the ease of one's own comfort and availability with no network dependencies. VIDIZMO allows users to centrally manage their downloads and helps them keep their content's meta-information synced at all times to be able to enjoy content without any concerns of outdatedness. This technique relies on the utilization of local storage space to physically save media content selected by the user on their desktops.

To learn more about the installation process, see: How to Download and Install VIDIZMO Desktop Application.

Supported Formats for Offline Playback​

An authorized VIDIZMO portal user may download the following content to be watched offline:

  • Videos
  • Audios
  • Images
  • Documents
  • Playlists
  • Collections
  • Private Playlists
  • Private Collections

VIDIZMO also provides the flexibility of downloading entire Categories with all their Sub-Categories and associated content. However, this process may be time-consuming depending on the media content within the downloaded Category.

Downloading Media in VIDIZMO Desktop App​

Selecting Media for Offline Playback​

To download media for offline playback on the VIDIZMO Desktop App, follow these steps:

  1. Launch the VIDIZMO Desktop App and log in with your authorized credentials.
  2. Browse through your portal's media library to find the content you wish to download for offline playback.

Downloading Media​

  1. Once you've found the media you want to download, select the download icon (downward arrow) displayed next to the media file title.

  2. The Download for Offline View dialog box appears. Select the desired quality from the Select Quality drop-down menu.

  3. Select Start Downloading to initiate the download process.

Monitoring Download Status​

When you initiate the download, the status of each download will be shown to keep you informed about the progress. The download status icon appears next to the media file title and may include the following:

1. In Progress​

The status indicates that the content you chose to download offline is currently in progress and will be completed soon. A progress indicator appears next to the media file.

Note: Please be advised that the progress of offline downloads is directly influenced by both the user's selected file size for offline playback and their internet bandwidth.

2. In Queue​

If you start downloading additional media while another file is already in progress, the status of the new media will be shown as In Queue icon until it's ready to be downloaded.

3. Completed​

Once the media file has been downloaded successfully, its status will be marked as Completed with a checkmark icon, and it is now available for offline playback.

4. Interrupted​

If you lose your internet connectivity while downloading media for offline playback, then the media status of that media will be marked as Interrupted icon. You can resume the download when the internet connection is restored.

5. Failed​

In case of persistent network connectivity issues while downloading media, the VIDIZMO Desktop Client will attempt three times to download the media. After the third attempt, the download status will be marked as Failed icon, and no further attempts will be made.

Accessing Downloaded Media​

All downloaded media can be accessed from the "Offline Downloads" section within the VIDIZMO Desktop App. This section allows you to conveniently view and play your downloaded videos, audio, images, documents, playlists, collections, private playlists, and private collections without the need for an internet connection.

Previous Version Note: In earlier iterations, users could find access to offline downloads under "My Downloads."

  1. Access your list of offline downloads by selecting the profile icon in the top-right corner of the app. A side panel opens with profile and library options.
  2. Navigate to the Offline Downloads section within the My Library area in the side panel.
  3. Select Offline Downloads to view the list of your downloaded playbacks. The Offline Downloads page displays a table listing all downloaded media with columns for Title, File Size, Downloaded on, Status, and Actions.
  4. Within the "Offline Downloads" screen, you have the option to perform various actions, including synchronizing or deleting offline media using the action icons next to each media file.

Syncing Offline Media​

To help you keep the offline downloaded media up to date, VIDIZMO provides the capability of Syncing Offline Media. It helps VIDIZMO Desktop Application users to sync any changes (re-upload, metadata update, etc.) in the media downloaded for offline playback only with a single click.

  • Synchronize Offline Library: Select the sync all button (circular arrows icon) located at the top-right corner of the Offline Downloads page to synchronize your entire offline library.
  • Sync Media File: Select the sync icon (circular arrows) in the Actions column next to a specific media file to synchronize that individual file.

Removing Content from Offline Downloads​

Manage your offline content in the VIDIZMO Desktop App with user-friendly options for removing media files from both the Media Library and the dedicated Offline Downloads section.

Removing Content from Offline Downloads via Offline Downloads Section​

Follow these steps to remove the content from the offline Downloads section.

  1. Select the delete icon (trash icon) in the Actions column adjacent to the respective media file.

  2. A Remove Content dialog box appears, requesting confirmation for the content's removal from "Offline Downloads."

  3. Select the Remove button within the dialog box to proceed with the delete action.

Removing Content from Offline Downloads via Media Library​

Here are the steps you need to follow in order to remove content directly from Offline Downloads via Media Library.

  1. Locate the downloaded media file within the Media Library. Hover the mouse over the media file to reveal the checkmark icon with a cross (x). Select the cross sign to initiate the deletion process.

  2. A Remove Content dialog box appears, seeking confirmation for the removal of the content.

  3. Select the Remove button within the dialog box to proceed with the deletion.

What If Downloaded Media...​

Is Deleted from Portal?​

In case the media file(s) which was downloaded for offline playback has been deleted from the portal, then it would automatically be deleted from the Offline Downloads section as soon as it is attempted to be played back when online.

Have the settings been updated?​

In case an authorized portal user updates the Access or Sharing settings of media that were already downloaded for offline playback, the impact shall reflect on the media as soon as it is attempted to be played back when online. Similarly, when a downloaded media is associated with a different category, the change is reflected on My Downloads when the changes are synced.

Has Associated Timed Data?​

Any Timed Data (Closed Caption, Drone Data, Quizzes, Surveys, etc.) associated with a media file will also be downloaded with that media for offline playback. If in case a Quiz within the downloaded video is updated, the Sync-Changes button against it, when pressed online, shall update the downloaded media.

Is Password Protected?​

In the case of downloading media (single or bulk) for offline playback, which is password protected, the user will have to enter the password for that media content before downloading it for offline playback.

Is not yet Processed​

If an authorized user tries downloading a media file that is not yet uploaded successfully to the portal (renditions of that media did not yet generate), then VIDIZMO Desktop Client will show the below-mentioned intimation.

"Either your media is undergoing processing, or you do not have any renditions available for download. Try downloading at a later time, maybe".

Understanding VIDIZMO Desktop Client

How to Download and Install VIDIZMO Desktop Application

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