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Version: V12

Understanding the Operator Dashboard

When you're responsible for a wall of cameras, the question is never "what does camera 12 see?" It's "what needs me right now?" The Operator Dashboard answers that. It pulls every camera's health and every open alert into one screen, sorts them by how serious they are, and keeps itself current so you're always looking at the live state, not a snapshot from a minute ago.

A LIVE badge at the top tells you the view is streaming current data. You never refresh it. As cameras connect or drop and alerts open or close, the numbers move on their own.

This article walks through each part of the dashboard and what its numbers are telling you.

Camera Fleet Status​

The Camera Fleet Status panel is the health check for your whole deployment, counting cameras by connection state. A reading of Online 3, Reconnecting 0, Offline 8 says it plainly: only three feeds are live and eight are dark, which is the first thing you'd want to chase down.

StateWhat it means
OnlineConnected and streaming live video.
ReconnectingThe connection dropped and the system is working to restore it.
OfflineNot streaming. Turned off, unreachable, or quarantined after repeated failures.

When a cluster of cameras lands in Offline at once, that usually points to a network or power problem rather than a single bad camera.

Active and Recent Alerts by Severity​

Two panels at the top count your alerts by severity, and the split between them matters.

  • Active Alert By Severity counts alerts that are open right now, broken into High, Medium, and Low. A reading of High 81, Medium 0, Low 24 tells you there's a lot of serious activity happening this moment.
  • Recent Alert By Severity counts alerts that have already ended within your chosen window, again by High, Medium, and Low. 0, 0, 0 means nothing has closed out in that window yet.

The difference comes down to timing:

  • An active alert is happening now. Its detection has started and hasn't ended, so the alert is still open.
  • A recent alert has already ended. It closed within the recency window you pick, the last 1 hour or the last 24 hours.

When a detection ends, its alert moves from the active count to the recent count. Reading the two together tells you both what's unfolding and what just settled.

Cameras With Active Alerts​

This grid shows the cameras that have an open alert right now, each as a live tile so you can see the scene behind the number. A severity badge such as High sits on the tile, and a count like 1 cameras tells you how many made the list. Use the 2×2 and 3×2 toggle to fit more or fewer tiles on screen, and page through with the pager when there are more than fit. Select a tile to open that camera's surveillance player and confirm what tripped the alert.

Cameras With Recent Alerts​

This grid shows cameras whose alerts ended inside the window you choose. Flip between 1H and 24H to widen or narrow that window. When nothing qualifies, you'll see No recent cameras in window, which simply means no alerts have closed out in that stretch. The same 2×2 and 3×2 layout and paging apply here.

The Alert Feeds​

The grids show you which cameras; the side feeds give you the play-by-play.

  • Active alerts lists every open alert, with a running count such as 105 at the top.
  • Recent alerts lists alerts that ended within the window, or No recent alerts in window when there are none.

Each row reads at a glance: a severity dot, the detection class (Head, Face, or Person), the camera name, the time, and the severity. For example, "Head, Please work, 1:06 PM, High" is a high-severity head detection on the camera named "Please work." Open alerts show their severity; ended alerts show how long they lasted. Sort either feed by Most Recent, Severity Descending, or Oldest First. Select a row to open that camera's player in a new tab, jumped to the moment the alert fired.

It Stays Live on Its Own​

Everything above moves in real time. New alerts appear at the top of the feed, severity counts tick up and down, and cameras shift between the active and recent grids as their alerts open and close, all without a refresh. That's what the LIVE badge is promising: the dashboard is the current state of your cameras, moment to moment.

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