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Version: V12

How to Monitor Cameras Using the Operator Dashboard

Monitoring a deployment isn't about staring at every feed at once. It's about knowing where to look. The Operator Dashboard puts camera health and live alerts in one place, so you can scan the whole picture, spot what's serious, and jump straight to the camera that needs you. This guide walks through that flow, from opening the dashboard to acting on an alert.

To learn what each panel means, see Understanding the Operator Dashboard.

Prerequisites​

  • At least one camera is added and streaming. See Add a Camera.
  • Membership in a group with permission to view surveillance.

Open the Dashboard​

  1. Go to Library > Surveillance.
  2. Select Operator Dashboard.

The LIVE badge confirms the view is streaming current data, so you don't need to refresh.

Start With Fleet Health​

Before the alerts, check that your cameras are actually watching. The Camera Fleet Status panel counts how many are online, reconnecting, and offline.

  1. Read the three counts. Online is healthy, reconnecting is recovering on its own, and offline needs attention.
  2. If cameras are offline, especially several at once, open the Cameras page to check their power, network, and connection details.

A blind camera can't raise an alert, so it's worth clearing fleet problems first.

Work Your Active Alerts​

The Active alerts feed and the Cameras with active alerts grid are where the live action shows up.

  1. Sort the Active alerts feed by Severity Descending to float the most serious alerts to the top.
  2. Scan the rows. Each one names the detection class, the camera, the time, and the severity, so you can tell a high-severity weapon from a low-severity passerby at a glance.
  3. To see the scene, select a tile in Cameras with active alerts to open that camera's surveillance player, or select an alert row to open the player in a new tab, jumped to the moment the alert fired.
  4. Confirm what happened, then take whatever action your procedures call for.

Look Back at Recent Activity​

Sometimes you arrive just after something happened. The recent side covers that.

  1. Set the recency window to 1H or 24H to choose how far back to look.
  2. Read the Recent alerts feed and the Cameras with recent alerts grid for alerts that ended inside that window.
  3. Open any camera from the grid or feed to review what it caught.
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