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Version: V12

Disable Users in the VIDIZMO Portal

Disable users to make them inactive in the portal. Unlike deleting a user, disabled users remain in the system but cannot access the portal or perform any actions. Any assigned CAL remains assigned to the disabled user.

Prerequisites​

  • Assigned to the User Manager group or User Management permissions enabled.

Disable Users​

  1. Select the hamburger menu (☰), then go to Admin > Users & Groups.
  2. Locate the user you want to disable.
  3. Do one of the following:
    • To disable a single user: Select the overflow menu (three dots) next to the user, then select Disable User.
    • To disable multiple users: Select the checkboxes next to the users, select Action, then select Disable.

User list showing Disable User option in overflow menu

The selected users are now disabled and cannot access the portal.

NOTE: You cannot disable your own user account.

See Also​

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