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Version: V12

Confirm Email for Users in VIDIZMO

Manually confirm a user's email address to grant them immediate portal access without requiring them to verify through email. This is useful when users haven't received or completed their confirmation email.

When adding new users, you can enable the Auto Email Confirmation option to skip the email verification step. For users already added without this option, use the steps below to confirm their email manually.

For details on adding users, see Add Users to the Portal.

Prerequisites​

  • Assigned to the User Manager group or User Management permissions enabled.

Confirm User Email​

  1. Select the hamburger menu (☰), then go to Admin > Users & Groups.
  2. Locate the user whose email you want to confirm.
  3. Do one of the following:
    • To confirm a single user: Select the overflow menu (three dots) next to the user, then select Confirm Email.
    • To confirm multiple users: Select the checkboxes next to the users, select Action, then select Confirm Email.

NOTE: The Confirm Email option only appears for users who haven't confirmed their email address. Once confirmed, this option is no longer available for that user. This option is not available for federated (SSO) users.

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